You can make the purchase using your credit card (Visa, Mastercard, Maestro, American Express, Diners, Discover, JCB, PostePay), PayPal or you can pay via Bank Transfer.

Is the renewal automatic? Are there any fines to pay in case I don't renew immediately?

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No, when your subscription expires you will be notified from us by email and you can decide to renew immediately or later, without paying any fine.

Will I lose all my work if I don't renew my subscriptions immediately?

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No, your projects will still be saved in your account and you will be able to open them again when you decide to renew the subscription.

What are the computer requirements?

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	MINIMUM	RECOMENDED
Windows OS	From Windows 8 to Windows 11	Windows 11
Mac OS X	From 10.11 El Capitan to 14 Sonoma Boot Camp, VMWare, Parallels are not supported	Mac OS 13.6 Ventura
RAM	8GB	12GB or more
Graphics card	Video card with drivers that support OpenGL version 4.0	Nvidia Geforce 1050 2GB or better
Processor (CPU)	1GHz	2GHz i5 or higher
Display Resolution	minimum: 960p, maximum: 1440p	1440p
Internet connection	1Mbs download/upload speed	10Mbs download/upload or higher

How can I learn to use Tilelook?

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You can watch the free tutorial videos, participate to our monthly online presentations (webinars) or request an online course.

Does the free trial of 30 days include the full product library?

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Yes, the free 30 day trial includes all the features of Tilelook PRO, including access to the full product library.

I couldn't try Tilelook in the first 30 days, is it possible to extend the trial period?

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Yes, contact us to request an extension to your trial period.

I want to make my colleagues and affiliates try Tilelook, is it possible to request a free trial for more users?

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Certainly, we can provide you with a custom promo code that you can send to anyone, without any limit on the number of users, to start a free trial of 30 or 60 days.

Can I install the program on more computers?

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Yes, you can install the program on all the computers you want. When you launch the software you will need to login with your account. You can access the software only from 1 computer at a time with the same account..

If there are missing products or brands in the library, can they be added?

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Yes, adding products to Tilelook is free for everyone. Adding tiles and / or interior objects is easy enough (you can watch our tutorial videos to learn how to do it). You need to have the product data, images or 3D model. Manufacturers can add and publish their products in the open and in a closed library for personal use. Other users add products to their personal library on Tilelook, which, with the approval of the Manufacturer, can be fully or partially published for all users. Add your products yourself or help us contact brands you are interested in. so that we formally request data and permission for publication

Why is the cost so low?

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Compared to other typical software licenses that cost hundreds or thousands of €, Tilelook offers a pay-as-you-go service that includes everything, not only the software license but also the continuous update of the program and of the product library, and the technical support, for 1 month or 1 year. We are convinced that this is the right business model to have a satisfied customer base that appreciates the service and grows with us.